We’re confident you’ll like TOP-UPs. If they’re not for you, tell us within 30 days of your first order arriving and we’ll refund you in full. You don’t need to send anything back, and there’s no catch.
how you used them (what you mixed them with, and roughly how many packs you got through)
what didn’t work for you: taste, results, how it fits your routine, or something else
a photo of your remaining packs
It takes two minutes, and every answer helps us make TOP-UPs better. Once we’ve received it, we’ll refund you to your original payment method within 14 days.
The small print
The guarantee covers your first order with us, once per customer or household.
For subscriptions, it covers your first delivery. You can cancel any future deliveries at any time from your account.
It applies to orders placed directly at wearechhabra.com, not to purchases from other retailers.
Damaged or wrong order? If your order arrives damaged, or isn’t what you ordered, let us know within 14 days of delivery. Email info@wearechhabra.com with photos of the box and products, your name and order number, and we’ll send a replacement or refund you.
Changed your mind? If you’d like to cancel an order before it ships, email us as soon as possible and we’ll do our best to stop it. Unopened and undamaged boxes can also be returned within 14 days of delivery for a refund, but you’ll need to cover return postage.
